EBL Miller Rosenfalck are a European Business Law firm who deliver a high quality service to clients all around the globe with particularly deep knowledge around cross border issues. They are headquartered in London, but work throughout the UK and Europe.
The initial scope of working with Miller Rosenfalck was to help them understand what they had and what was going wrong with their infrastructure.
This allowed us to take stock of everything and fully understand the cause of their issues, resulting in actionable recommendations in how they can improve costs, security and performance. Following this consultation period, the company decided to expand our remit to not only implement recommendations but to improve their security across their entire IT estate, covered in our Risc Total Support package.
To address immediate performance and cost issues, we moved their Remote Desktop Server to a more suitable server which had double the RAM, and applied a Reserve Instance. This enabled everybody to work from home more easily and cut costs dramatically.
To address security issues, all Office 365 licenses were upgraded so consistent security policies could be enforced both on-premise and in the Cloud. Also single sign-on, multifactor authentication and secure password policies were rolled out across the entire orginisation.
To mitigate against disasters, Redstor Cloud Backup was installed, meaning that if something does go wrong, business critical data can easily be restored regardless of where you’re working from.
Risc Total Support is our premium, all inclusive service where we ensure your Security and Productivity services run at their optimum.
- Deployment & Configuration of services
- Management of services
- Monitoring of Microsoft 365 security
- Backup of Office 365 data
- Endpoint Protection
- Proactive monitoring of PCs, Laptops, Servers, Printers and Routers
Some services incur additional costs depending on factors such as required licenses or volume of company data.